Ushacomm started its quality initiatives at the very inception of the company. We strongly believe that the quality of product is critically dependent on the quality of the process through which it evolves. Hence aligned with Ushacomm’s business goals, a well-defined process has been put in place to ensure accurate and prompt delivery of high-quality, non-defective solutions to meet the customers’ expectations and guarantee maximum satisfaction.

The high level of customer satisfaction with Ushacomm's products and services is a measure of the success we enjoy.

Ushacomm is the only billing vendor to receive ISO as well as CMMi certification. It was awarded the internationally coveted ISO 9001:1994 certification in June 2000, and was re-certified ISO 9001:2008 in January 2010.

The certificates were awarded by BVQI (Bureau Veritas Quality International) with the following international accreditation.

2. RVA (Dutch Council for Accreditation)

Ushacomm was also assessed by Software Engineering Institute (SEI) and was awarded the prestigious CMMi Maturity Level 3 in July 2010.

Ushacomm recognizes that providing customers with high quality products on time and on budget enables them to achieve their business goals without worrying on the backend support provided by the implemented systems. Therefore, in order to ensure quality solutions consistently, Ushacomm has established a comprehensive Quality Management System, which is well documented and implemented across the organization.

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