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Revenue Assurance Consulting is one of the key components of Ushacomm consultancy services portfolio. Under this service offering, Ushacomm offers the domain knowledge and technical expertise of its Business Analyst team toclients to help them identify potential revenue leakages in the entire revenue chain. Revenue Assurance consulting service is not intended towards evaluation of any tool or product; it is rather focused on the Service Provider’s daily activities and operations and is meant to suggest improvements. The Revenue Analyst team of Ushacomm is product-agnostic in both thought and approach while delivering this service.

Ways to mitigate revenue leakage

 

UshaComm Deliverables

CDR flow Assurance:

  • Auditing CDR Flow mechanism from Switch to Bill
  • Analyze the Traffic Anomalies
  • Analyze the  Patterns of Rated & Unrated Traffic

Customer Information Assurance:

  • Assuring all customer related information is synchronized between modules in a system and across interlinked systems
  • Assure recovery ofrevenuewhich used to be lost fully or partially due to customer info mismatch

Service Information Assurance:

  • Assuring all Service related information is synchronized between modules in a system and across interlinked systems
  • Arresting mismatches in Service information, we ensure revenue recovery which used to be lost fully or partially

Charge Information Assurance:

  • Assuring all Charge related information is synchronized between modules in a system and across interlinked systems
  • Incorrect revenue due to charge mismatches can be arrested

This is a consultancy exercise, where the Revenue Analyst team of Ushacomm conducts sessions with the different user departments of the Customer Organization to evaluate current processes and suggest changes. The final deliverable is a consolidated report or a set of reports that will list out the findings, suggest workarounds / process improvements and may or may not contain a recommendation for a tool.

 

 
 
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